ActivCare Standard - ActivCare Standard is our basic warranty offering automatically provided for all Promethean products. Check the Warranty at a Glance Matrix for the specific Promethean standard warranty of your product.
00:16
Return for Repair - You will need to return the faulty product to Promethean before a replacement will be shipped.
02:06
ActivCare Plus - Our premium warranty includes the toll-free telephone number to our world-class, global technical support team and priority in the phone queue as long as you register your products.
04:09
Product Registration Visit https://registration.prometheanworld.com to register your Promethean products.
04:39
Advanced Replacement - This option helps to reduce down time and Promethean will cover the shipping costs.
06:48
On-Site Support - When a replacement is shipped, we will arrange for a certified technician to install the product for you.
08:50