ActivCare Standard -
ActivCare Standard is our basic warranty offering automatically provided for all Promethean products. Check the Warranty at a Glance Matrix for the specific Promethean standard warranty of your product.
Return for Repair -
You will need to return the faulty product to Promethean before a replacement will be shipped.
ActivCare Plus -
Our premium warranty includes the toll-free telephone number to our world-class, global technical support team and priority in the phone queue as long as you register your products.
Visit https://registration.prometheanworld.com to register your Promethean products.
Advanced Replacement -
This option helps to reduce down time and Promethean will cover the shipping costs.
On-Site Support -
When a replacement is shipped, we will arrange for a certified technician to install the product for you.